| Introduction | A Trip through the Project | Public Utilities | Implementation Status | |
| DC*suite Architecture | |
E-Services layer is the front-end
layer of DC*Suite which interacts with citizens and offer services to
the citizens. There are several methods proposed in DC*Suite. The services
can be offered over touch screen kiosks, Interactive voice response system,
Internet and front-end counters. |
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Middle layer is the Intranet Services
layer which offers lot of collaboration services and tools. E-Mail, Messaging,
Chat, Video Conferencing, bulletin boards are few worth mentioning. |
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Back Office layer is the key functional
area comprising of all 20 functional modules with which the government
staff will work and carry out the backend operations. |
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| The major areas identified for inclusion in DC*Suite: | |
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| Software Features: | |
The software is developed using
Web and Portals technologies along with a proven RDBMS. Open Software
Technologies is utilized wherever appropriate. The applications, which
are of public interest, will be given access through INTERNET, IVR and
Touch Screens based Kiosks using standard software and web interfaces |
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